GMS 200 Chapter Notes - Chapter 2: Theory X And Theory Y, Hawthorne Effect, Henri Fayol

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Omid Jadidi

Document Summary

List the characteristics and principles of each of the three classical management approaches. Describe the principles of the various behavioural management approaches. Explain the foundations of modern management thinking. Major branches in the classical approach to management. Science of reducing a job or task to its basic physical motions: eliminating wasted motions improves performance. An ideal, intentionally rational, and very efficient form of organization. Based on principles of logic, order and legitimate authority. Characteristics of bureaucratic organizations: clear division of labour. Jobs are well defined, and workers become highly skilled at performing them: clear hierarchy of authority. Authority and responsibility are well defined for each position, and each position reports to a higher level one: formal rules and procedures. Written guidelines direct behaviour and decisions in jobs, and written files are kept for historical record: impersonality. Rules and procedures are impartially and uniformly applied, with no one receiving preferential treatment: careers based on merit.