GMS 200 Chapter Notes - Chapter 1: Glass Ceiling, Shamrock, Dynamite Entertainment

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Deborah De Lange

Document Summary

Technology shrinks the world but consumes all of our time. Globalization means we can work anywhere but must compete with people from everywhere. High performers achieve success because they are better than their competitors. Intellectual capital- the collective brainpower or shared knowledge of a workforce. Ultimate challenge of any organization is to combine the talents of many people to achieve unique and significant results. Knowledge workers- someone whose mind is a critical asset to employers. Workforce diversity- describes differences among workers in gender, race, age, ethnicity, religion, sexual orientation and able- bodiedness. Even though our society is diverse, diversity issues in employment are not always handled very well. Prejudice- display of negative, irrational attitudes toward members of diverse populations. Discriminations- denies minority members the full benefits of organizational membership. Glass ceiling effect- an invisible barrier limiting career advancement of women and minorities. Globalization- is the worldwide interdependence of resource flows, product markets, and business competition.