Textbook Notes (368,562)
Canada (161,962)
MHR 405 (330)
Louis Pike (74)
Chapter 4

Chapter 4

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Human Resources
MHR 405
Louis Pike

Chapter Four: Motivation at Work (pg96) What is Motivation? Motivation: is defined as the process of arousing and sustaining goal-directed behaviour. o Comes from Latin root word movere to move o Requires 2 set of forces Intrinsisic Motivation: persons internal drive to do something because of interest, challenge, or personal satisfaction. Extrinsic Motivation: motivation that comes from external forces such as pay, tangible rewards, or promotion o Overlap with concept of employee engagement: state of emotional and intellectual involvement that employees have in their organization Usually motivated and engaged, but not always Can be engaged with company goal, but not motivated to do well at job o Distinguishes Job satisfaction: a pleasurable or positive emotional state resulting from The appraisal of ones job or job experiences. What is the Relationship between Motivation and Performance? Only 23% Canadians said engaged at work. Cyber loafing: employees surfing on internet when they should be working. 2 Types of Motivation Theories 1. Need Theories of motivation i. Maslows Hierarchy of Needs Need hierarchy; people are motivated by five sets of needs Physiological & Safety Job Security > wages Belongingness Love, friendship, and community are targeted through company activities Esteem www.notesolution.com
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