Textbook Notes (367,893)
Canada (161,477)
MHR 405 (330)
Louis Pike (74)
Chapter 4

Chapter 4

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Human Resources
MHR 405
Louis Pike

Chapter 4 Motivation at work What is motivation and why does it matter? Motivation is the set for forces, internal (individual needs and motives) and external (environmental forces), that initiate work-related behavior and determine its form, direction, intensity and duration Intrinsic motivation is a persons internal drive to do something because of such things as interest, challenge and personal satisfaction Extrinsic motivation is a motivation that comes from outside the person, such as pay, tangible rewards, or a promotion In order for employees to perform effectively, they must first understand what is expected of them and also they need both ability and willingness (motivation) Need theories of motivation Maslows hierarchy of needs Abraham Maslow proposed a need theory of motivation emphasizing psychological and interpersonal needs and also physical needs and economic needs Need hierarchy is Maslows theory that people are motivated by 5 sets of needs (physiological needs, safety needs, belongingness needs, esteem needs and self- actualization needs) this theory also explains that as a lower need is fulfilled, the person becomes motivated by the next need in the hierarchy o Psychological needs are the needs food and shelter o Safety needs are security and confidence o Belongingness needs are needs for love, friendship and community o Esteem needs are recognition and status o Self-actualization needs are to fulfill ones potential and to be all that one can be Progression hypothesis is the lowest level of unsatisfied need motivates behavior o Applies that as 1 level of need is met, people moves on to the next higher level of need (ex. If psychological need is met, moves on to safety need) www.notesolution.com
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