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MHR 405 (330)
Chapter 4

Chapter 4 - MHR 405

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Human Resources
MHR 405
Frank Miller

MHR 405 Chapter 4 DefinitionsMOTIVIATION The process of arousing and sustaining goaldirected behaviourJOB SATISFACTION A pleasureable or positive emotional state resulting from the appraisal of ones job or job experiencesINTRINSIC MOTIVATION A persons internal drive to do something because of interest challenge or personal satisfactionEXTERINSIC MOTIVATION Motivation that comes from outside the person such as pay tangible rewards or a promotionEMPLOYEE ENGAGEMENT A state of emotional and intellectual involvement that employees have in their organizationCYBERLOAFING Employees surfing the internet when they should be workingNEED HIERARCHY Maslows theory that people are motivated by five sets of needs and that as a lower need is gratified the person becomes motivated by the next need in hierarchyPROGRESSION HYPOTHESIS The lowest level of ungratified need motivates behvaiourSELFACTUALIZATION The realization of ones full potentialERG THEORY Alderfers theory that people are motivated by existance E Relatedness R and Growth G needs and that as a lower need is gratified the person becomes more motivated by the next need in the hierarchy
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