ITM 100 Chapter Notes - Chapter 1: Personal Information Protection And Electronic Documents Act, Radical Change, Information System

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Ron Babin

Document Summary

Position yourself for a successful career in the information age. This course is designed to help you make management decisions about which technologies can help an organization achieve competitive advantage. Foundational skills: analysis and critical thinking skills, access ryerson resources, research information, writing, communicating, time management, decision making, good judgement. Read the cases before coming to class. 20% of the exam is based on analyzing and solving a case (exam is worth 35%) Book is called business driven information systems (3rd canadian edition by baltzans, detlor and welsh: to connect clicker, connect frequency and write bb, must read every chapter of the book (1 chapter a week! Cio = chief information officer: person responsible for the use of technology to benefit the company. Competitive advantage a product or service that an organization"s customers place a greater value on than similar offerings from a competitor. Organizations typically operate by functional areas or functional silos: functional areas are interdependent.