ITM 100 Chapter Notes - Chapter 1: Avoidance Speech, Operational Excellence, Place Shifting

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Robert Hudyma

Document Summary

Over 155 billion spent on info communication and tech in 2011. Business reduce inventory to lowest possible levels for higher operational efficiency. Supply chains faster with companies depending on just in time inventory to reduce overhead costs. Businesses using social media to connect to employees, customers and managers around the world: many fourtune 500 companies have various social media pages as well revenue. E-commerce and internet advertising has been expanding: advertising grows by 10% a year leading to over billion in. New laws requiring companies to save emails up to 5 years old. Successful firms are those that learn how to use new technologies. 3 interrelated changes in tech area: emerging mobile digital platform, growing businesses use of big data, growth of cloud computing, more businesses using software that. Emerging mobile digital platform: businesses moving from computing runs over internet over pc"s/desktops to mobile devices: managers using these devices to coordinate work, and communicate with emplyees.