MHR 405 Chapter 9: Chapter 9
12 Oct 2017
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Document Summary
Communication: the process by which information is transmitted and understand between two or more people. Web-based communication: arpanet-advance research project agency network, the most popular form of web-based communication in organizational setting today is. The email gut occurs because message are created and copied to many people without much effort. Communication channels and persuasion: media richness as well as social acceptance lay the foundation for understanding which communication channels are more effective for persuasion, that is, changing another person"s beliefs and attitudes. Information overload: a condition in which the volume of information received exceeds the person"s capacity to process it. Information processing capacity- the amount of information that they are able to process in a fixed unit of time. Information load- the amount of information to be processed per unit of time. Improving communication throughout the hierarchy: workplace design : open office, put employee into teams, web-based organizational communication. Company have their own web-based to distribute the new.
