MHR 405 Chapter Notes - Chapter 9: Dominate, Persuasion, Ryerson University

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: Gary Allen

Document Summary

The process by which information is transmitted and understood between two or. I wouldn"t take professor allen"s friday night class in organizational. Establishes a message, encodes the message, and chooses the channel to. Decodes the message and provides feedback to the sender. The medium through which a message travels. Both parties are motivated and able to communicate through the channel. Both parties share similar mental models of the communication context. Sender is experienced at communicating the message topic. Refers to a sender manipulating information so that it will be seen more. When messages are interpreted as threatening, individuals respond in ways that retard effective communication. Receivers in the communication process selectively see and hear based on their needs, motivations, experience, background, and other personal characteristics. When the information we have to work with exceeds our processing. Filtering (aka, spin doctoring ) favourably by the receiver.