MHR 405 Chapter Notes - Chapter 9: Delta Hotels, The Automatic, Media Richness Theory
13 Mar 2016
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Chapter 9 communicaing in teams and organizaions. Social media communicaion at delta hotels and resort. Delta hotels and resorts has introduced a social media website where employees communicate through their own online community. Delta staf can create and personalize their own proile, post photos and videos, and connect to people with similar interests. The process by which informaion is transmited and understood between two or more people. Employee well-being (less colds, heart disease, mental illness, people have drive to bond, self worth, maintain social idenity) Both paries are moivated and able to communicate through the channel. Both paries share similar mental models of the communicaion context. Sender is experienced at communicaing the message topic. Atos origin replaces email with social media communicaion. European informaion technology company atos origin plans to replace email completely with other internet-based communicaion tools within the next couple of years. Now preferred medium for coordinaing work and send info for decision making.
