BUS 272 Chapter Notes - Chapter 11: Future Problem Solving Program International, Conflict Avoidance, Policy

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Sam Ajit Thiara

Document Summary

Conlict: process in which one party perceives that its interests are being opposed or negaively afected by another party. Ulimately based on percepions when one party believes the other might obstruct its goals and eforts. Beter decision making: tests logic of arguments and quesions assumpions. Opimal conlict view: organizaions are efecive with some level of conlict, but not too high. Promotes debate, tests understanding, and helps them make sound and creaive decisions. Prevent organizaions from becoming nonresponsive to their external environment. Team members might face external challenges improving team cohesion. When people focus discussion around issue showing respect for other people"s point of view. Debates merits and limitaions and ideas are clariied, redesigned, and tested for logic. Re-examines assumpions and beliefs without having hosile emoional triggers to defend self. Tends to produce beneicial outcomes, but there is likely an upper limit to intensity of any disagreement above which it would be diicult to remain construcive.