BUS 272 Chapter Notes - Chapter 6: Social Loafing, Cultural Diversity, Cross-Functional Team
23 Apr 2016
School
Department
Course
Professor
Document Summary
Teams vs. groups: what"s the difference: groups. Two or more people with a common relationship. A small number of people who work closely together toward a common objective and are mutually accountable. Both individuals and the team as a whole share accountability for the work of the team. The team develops its own purpose or mission. The team works on problem solving continuously, rather than just at scheduled meeting times. The team"s measure of effectiveness is the team"s outcome and goals, not including individuals outcomes and goals. Groups of 5 to 12 employees from the same department. Meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. Take on responsibilities of their former managers planning, scheduling, addressing problems with the work process, perhaps even team member selection and discipline: cross-functional teams. Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.
