BUS 381 Chapter Notes - Chapter 1: Human Relations Movement, Common Hardware Reference Platform, Society For Human Resource Management

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 381
• Professor: All

Document Summary

Human resouces management: human resources management (hmr): managing people in organizations to drive successful organizational performance and achievement of organizations strategic goals, managing human capital: knowledge, education, training, skills, expertise. Now known as cphr: have to satisfy number of conditions, including exams, completion of undergraduate degrees and recertification requirements. Includes financial, employee satisfaction, customer satisfaction, etc: e. g. turnover rates, exit interviews. External environmental influences: economic conditions, employment levels, productivity levels, growth of the service sector. Labour market issues: canadas workforce is among the most diverse in the world. Increasing workforce diversity: visible and ethnic mintorities, women, aboriginal population, persons with disabiltiies: generational differences traditionalists, baby boomers (sandwich generation), generation x, generation y, demographic changes. To stay competitive, organizations mustinvest in effective hris: benefits, store and retrieve large quantities of data, combine and reconfigure data to create new info, better knowledge management, easier communications and improved flexibility.