ADM 2337 Chapter Notes - Chapter 6-9a: Employee Assistance Program, Learning Management System, Pdca

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Catherine Elliott

Document Summary

Quality of human resources determines organizational performance. Selection: process of choosing individuals who have relevant qualifications to fill existing or projected job openings. Job specifications: help identify the individual competencies needed for success that leads to superior performance. Managers use selection methods (interviews, references, pre- employment tests) to match applicant ksao"s with competencies required for the job. Number of steps and their sequence vary with the organization, and type and level of jobs to be filled. Goal of selection: maximize hit e c n a m r o f r e. Inaccurate prediction (person would have succeeded on the job) Accurate prediction (person would not have succeeded on the job) Can develop explicit evaluation criteria and a structured way to review. Initial pieces of information for screening candidates: cover letters, resumes, applications, internet. Eliminate candidates that don"t meet essential selection criteria first. Candidates who most closely match the job specifications are given further consideration.