CMN 1148 Chapter Notes - Chapter 10: Brainstorming, Focus Group, Nominal Group Technique
Document Summary
Least productive: emergent approach: approach that sees leadership as emerging from leaderless group via a process of elimination. Blend male and female strengths: transformational approach: an approach that sees leaders as visionaries who challenge and mentor, believes the average employee can make a valuable contribution. Six steps in problem solving: in effort to reach a decision groups must follow these 6 steps . Step 2: establishing criteria for solutions: solutions must meet multiple criteria, speculate criteria that is ethical, feasible, cost ef cient, will not cause harm, will be supported and will not create new problems. Step 3: identifying possible solutions: effectiveness of group problem solving depends on a number of factors, groups can exchange more ideas than individuals if they exchange ideas in writing, extroverts generate more unique and diverse ideas than introverts. Sometimes use children toys to make it more creative and playful. Studies have shown group brainstorming to produce less.