ENG 1131 Chapter 4: Impact (Test 1 Preperation)

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It"s on the left above the salutations: salutations: dear ______ , use the person"s name and courtesy title (dr, professor etc) When you don"t know the name in a formal letter use ladies and gentleman , dear sir or. Madam , to whom it may concern , or use person"s title or status instead of name, use m. to cover both genders. There is no salutations or complmentry close, just the message then enclosures. We required a signed contract before starting on the project. Your project will begin as soon as you sign the contract. Re: or: the first sentence should have key information, then give supporting details, end with goodwill statement: a sentence that expresses appreciation, offer extra help and etc. Placing an order, asking information or credit, and making a routine claim are all situations that call for a direct approach. Make sure the request is explicit rather than implied.

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