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Chapter 7

Chapter 7 Managing.docx

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Chris Bovaird

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Management is the process of planning, organizing, leading and controlling the enterprise’s physical, human, and information resources to achieve the organization’s goals. It’s about getting people buying into the plan and working as a whole and to achieve organisation’s goals The Management Process Planning determining what needs to be done and the best way to achieve it 5 Steps in planning: Goals are established See where the company is compared to the desired position Developing plans to reach the desired Deciding which plan to actually execute Comparing results of this plan Organizing mobilizing the resources necessary to complete the task Leading guiding and motivating others to meet the organization’s objectives (Teaching and demonstrating leading by example) Controlling after setting standards (what you want to achieve) in planning, monitoring performance (what you actually achieved) and if necessary, acting to improve or correct performance (bring in line with standards). Example where Mom is a manager: Plan to eat breakfast at 9:30, to leave the house at 10 and be at Grannies at 11 Organize the clothes needed to be worn, and the shoes are put together and in front of the door Leading Go to grandma and give her a kiss on the cheek like how I did Controlling – Go wash your hands (what you want to achieve), washes hands but not clean enough (What’s actually achieved), then act to improve performance by using soap Types of Managers Senior Managers – Managers responsible for the overall performance and effectiveness. They’re responsible for developing long-range plans for the company. (CEO, Pres., Vice-Pres. (Ngo Family)) Middle managers – These managers are responsible for implementing the decisions made by the top managers
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