MGHB02H3 Chapter Notes -Reinforcement, Organizational Behavior, Job Satisfaction
Document Summary
Organizational behavior- the attitudes and behaviors of individuals and groups in organizations. How organizations can be structured more effectively. How events in the external environment affect organizations. Efficiency: the ratio of effective output to the input required to achieve it. Turnover-the voluntary or involuntary permanent withdrawal from an organization. Managers not interested in employees" attitudes to certain preference in cultures and random things but only concern in those would affect performance. Group dynamic is another factor for efficiency (motivation) Manager wants to get things done faster and more efficient. Job satisfaction-refers to a collection of attitudes that ppl have about their jobs. Organizational commitment-an attitude that reflects the strength of the linkage between an employee and an organization. Individual level: personality, learning, perception, attribute, motivation, heuristics. Group level: power, social influence, conflict, organizational structure and change. Individuals possess stable traits or characteristics that influence their attitudes and behaviors. Individuals are predisposed to behave in certain ways.
