MGHB02H3 Chapter Notes - Chapter 8: Job Performance, Organizational Commitment, Job Satisfaction
Document Summary
Chapter 8 social influence, socialization, and culture. Information dependence: reliance on others for information about how to think, feel, and act. Effect dependence: reliance on others due to their capacity to provide rewards and punishment. Compliance: conformity to a social norm prompted by the desire to acquire rewards or avoid punishment. Simplest, most direct motive for conformity to group norms. Adjust behaviour, not necessarily subscribed to the beliefs, values, and attitude that underlie norm. Identification: conformity to a social norm prompted by perceptions that those who promote the norm are attractive or similar to oneself. Members serve as models for the behaviour of others. Internalization: conformity to a social norm prompted by true acceptance of the beliefs, values, and attitudes that underlie the norm. Conformity due to internal (rather than external) forces. Compliant individual is necessarily doing something that is contrary to the way he or she thinks or feels.