MGHB12H3 Chapter Notes - Chapter 7: Management System, Absenteeism, W. M. Keck Observatory
Document Summary
Investment in training: an organization"s revenues and overall profitability are positively correlated to the amount of training it gives its employees. The types of training given employees range from simple, on-the-job instruction to sophisticated skills training conducted on multimillion-dollar simulators. A strategic approach to training: the goal of training is to contribute to the organization"s overall goals. Managers should keep a close eye on their firms" goals and strategies and orient their training accordingly. The most important goal is to improve organizational performance, followed by the development of leaders and aligning business and learning objectives. To ensure that a firm"s training and development investment has the maximum impact possible, a strategic approach should be used that involves four phases: (phase 1) needs assessment (phase 2) program design (phase 3) implementation (phase 4) evaluation. Phase 1: conducting the needs assessment: if employees consistently fail to achieve their productivity objectives, this might be a signal that training is needed.
