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Chapter 17

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Department
Psychology
Course
PSYA02H3
Professor
Anissa Talahite- Moodley
Semester
Winter

Description
Chapter 17:: Industrial and organizational psychology 17.1:: Personnel psychology: Hiring and maintaining an Effective Workforce I/O psychology: scientific study of behavior and thought in work settings • Help employers deal with employees fairly • Help make jobs more interesting • Help workers be more productive Organizational psychology: focuses on the culture and organizational qualities of work o Job analysis: detailed description of a position evaluating the vale of the position o KSAOs: the knowledge and traits of a specific job o Sources – incumbents (people holding the job) & supervisors o Job crafting: creating additional roles and tasks for a position Hiring the right people o Interviewing ONET: collection describing jobs from 6 domains • Unstructured interview: employer discusses a  variety of job & personality related topics • Structured interviews: presenting same set of questions to each candidate • Personality test determines which personality are associated with success ­ Validation studies: researcher administers test to a large sample of incumbents and evaluates to find  correlations between job performance and personality o Cognition­based selection tests • Situational judgment tests put applicants in hypothetical situations ­ Predicts job performance better than self­repost personality tests • Cognitive tests  induce   stereotype threat : person unintentionally conforming to a stereotype o The assessment center: capitalize on multiple approaches to personnel selection by combining personality  & cognitive • Job simulation: role­playing jobs Performance appraisal: evaluation of current employees o Task performance, organizational citizenship behavior  (OCB), counterproductive behavior o 360 degree feedback: provides evaluation info from  different perspectives Preventing bias o Halo effect: thinking highly about one aspect of an employees and leading him to provide similar rating for 
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