RSM260H1 Chapter Notes - Chapter 2: Normative Social Influence, Reinforcement, Observational Learning
Document Summary
Personality: the relatively stable set of psychological characteristics that influences the way an individual interacts with his or her environment. Initially, it was believed that personality was an important factor in many areas of organizational behavior, including motivation, attitudes, performance and leadership. This approach to ob is known as the. Dispositional approach because it focuses on individual dispositions and personality. Individuals possess stable traits or characteristics that influence their attitudes and behaviours. Individuals are predisposed to behave in certain ways. However, decades of research produced mixed and inconsistent findings that failed to support the usefulness of personality as a predictor of ob. Situational approach : characteristics of the organizational setting, such as rewards and punishment, influence people"s feelings, attitudes and behavior. Interactionist approach: ob is a function of both dispositions and must know something about an individual"s personality and the setting in which he or she works. This approach is not the most widely accepted perspective within ob.
