RSM100Y1 Chapter Notes - Chapter 14: Computer Hardware, Operations Support System, Decision Support System
Document Summary
Chapter 14 using technology to manage information. Data: raw facts and figures that may or may not be useful to business decisions. Information system: organized method for collecting, storing, and communicating, past, present, and future info on internal operations and external intelligence. Chief information officer (cio): executive responsible for managing a firm"s information systems and related computer technologies. Computer-based information systems: information systems using computer and related technologies to store info. > hardware and software needed for wired or wireless voice and data communications. > a centralized integrated collection of data resources. > can lead to information overload where there is too much data and details may be irrelevant to decision making. > info system designed to produce a variety of info on an organization"s activities for internal and external users. > transaction processing systems: system that records and processes data from business transactions. > processed control systems: systems that monitor and control physical processes.
