RSM100Y1 Chapter 14: Chapter 14
21 Mar 2016
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Document Summary
Databases database: a centralized integrated collection of data. Operational support systems information systems designed to produce a variety of information on an organization"s activities for both internal and external users. Transaction processing systems: operational support systems that record and process data from business transactions. Process control systems: operational support systems that monitor and control physical processes. Management support systems information systems that are designed to provide support for effective decision-making. Management information system (mis): an information system that is designed to produce reports to managers and other professionals. Decision support system (dss): an information system that gives direct support to businesspeople during the decision-making process. Executive support system (ess): an information system that lets senior executives access the firm"s primary databases, often by touching the computer screen, pointing and clicking a mouse, or using voice recognition. Types of computer hardware hardware: all tangible, or physical, elements of a computer system.
