BUS-2030 Chapter Notes - Chapter 6: Instructional Design, Job Analysis, Succession Planning
Document Summary
Chapter 6 orienting and training employees for high performance. Socialization the ongoing process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behavior that are expected by the organization. Reality shock a new employees realization that there are differences between his or her personal expectations about the job and the realities of it. Evaluation of orientation programs: employee reaction, socialization effects, cost/benefit analysis, employee evaluation. Training the process by which organizations equip employees with the knowledge, skills, and abilities to perform their current jobs according to organizational standards. Development a long-term initiative, such as mentoring, leadership development, or job rotation, designed to prepare employees for future jobs within the organization. Negligent training occurs when an employer fails to train adequately and an employee subsequently harms a third party. Implementation and delivery of training: needs analysis determine training needs. 3: transfer of learning, evaluation and follow-up.