Business Administration 2295F/G Chapter Notes - Chapter 14: Organizational Culture, Dominant Culture, Sensemaking
31 Oct 2014
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The basic pattern of shared values and assumptions shared within the organization. Company"s dna invisible, yet powerful template that shapes employee behaviour. Enact values that most leaders and employees truly rely on guide their decisions and behaviour. Dominant culture -- most widely shared values and assumptions. Can enhance or oppose (countercultures) firm"s dominant culture. Two functions of countercultures: provide surveillance and critique, ethical mirror ? source of emerging values companies eventually need to replace their dominant values with ones that are more appropriate for the changing environment. Physical structures, ceremonies, language, stories: observable symbols and signs of culture, maintain and transmit organization"s culture, need many artifacts to accurately decipher a company"s culture. Provides a realistic human side to expectations: most effective stories and legends: Are prescriptive they advice people what to do or not to do. Artifacts: rituals and ceremonies programmed routines (eg. , how visitors are greeted) Ceremonies planned activities for an audience (eg. , award ceremonies)
