Management and Organizational Studies 2181A/B Chapter 7: Motivation

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Stelian Medianu

Document Summary

Motivation a set of energetic forces that determine the direction, intensity, and persistence of an employee"s work effort. Effective job performance often requires high levels of both ability and motivation. Motivation is not one thing but rather a set of distinct forces. Motivation determines a number of facets of an employee"s work effort. Motivation determines what employees do at a given moment, how hard an employee works and for how long. One recent survey suggests that only 30% of employees are engaged: this percentage has remained fairly stable. Expectancy theory a theory that describes the cognitive process employees go through to make choices among different voluntary responses. Argues that employee behaviour is directed toward pleasure and away from pain. This theory suggests that our choices depend on three specific beliefs: expectancy, instrumentality, and valence. Definition the belief that exerting a high level of effort will result in successful performance on some task.