Management and Organizational Studies 2181A/B Chapter 7: Chapter 7 – Motivation

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Motivation: a set of e(cid:374)ergeti(cid:272) for(cid:272)es that deter(cid:373)i(cid:374)e the dire(cid:272)tio(cid:374), i(cid:374)te(cid:374)sit(cid:455), a(cid:374)d persiste(cid:374)(cid:272)e of a(cid:374) e(cid:373)plo(cid:455)ee"s work effort. Not one thing but rather a set of distinct forces. Motivation determines what employees do at a given moment the direction in which their effort is channeled. How hard an employee works the intensity of effort and persistence of effort. A theory that describes the cognitive process employees go through to make choices among different voluntary responses. Employees behaviour is directed toward pleasure and away from pain. Past accomplishments: degree to which a person has been successful on similar tasks in the past. Vicarious experiences: observing others performing the same task. Verbal persuasion: supportive comments from friends, coworkers, etc, that they can do the job. Instrumentality: the belief that successful performance will result in some outcome or outcomes (performance. Outcomes: set of subjective probabilities that successful performance will bring a set of outcomes, helps us attain something else.

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