Management and Organizational Studies 2181A/B Chapter 9: Chapter 9 – Learning and Decision Making

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Ellen Choi

Document Summary

Learning: a (cid:396)elati(cid:448)el(cid:455) pe(cid:396)(cid:373)a(cid:374)e(cid:374)t (cid:272)ha(cid:374)ge i(cid:374) a(cid:374) e(cid:373)plo(cid:455)ee"s k(cid:374)o(cid:449)ledge o(cid:396) skill that (cid:396)esults f(cid:396)o(cid:373) e(cid:454)pe(cid:396)ie(cid:374)(cid:272)e. The more employees learn, the more they are bringing to the table when they work. Decision making: the process of generating and choosing from a set of alternatives to solve a problem. Inexperience can be problematic learning is not necessarily easy. Explicit knowledge: knowledge that is easily communicated and available to everyone. Tacit knowledge: knowledge that employees can only learn through experience more difficult to communicate: not easily communicated and is one of the most important aspect of what we learn in organizations occur is tacit form. Very difficult, if not impossible, to articulate to others. O(cid:373)eti(cid:373)es holde(cid:396)s do(cid:374)"t e(cid:448)e(cid:374) (cid:396)e(cid:272)og(cid:374)ize the(cid:455) possess it. B. f skinner first to pioneer notion known as operant conditioning by observing the link between our voluntary behaviour and the consequences that follow it. People will exhibit certain behaviours if they are rewarded doing so.