Management and Organizational Studies 2181A/B Chapter Notes - Chapter 9: Tacit Knowledge, Reinforcement, Achievement Orientation

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Nancy Annett

Document Summary

Is a global network of professional firms providing accounting services. Learning how to be a professional accountant requires the mastery of many behavioral competencies that can only be acquired through on the job experience. One of the major challenges facing kpmg is to sustain a labor intensive business at a time when many of its seasoned professional staff are approaching retirement age. Learning and decision making are important to the organization and the newcomer employee. Learning is a relatively permanent change in an employee"s knowledge or skill that results from experience. Learning is important, because it has significant impact on decision making: refers to the process of generating and choosing from a set of alternatives to solve a problem. Learning allows employees to make better decisions by making those decisions more quickly and by being able to generate a better set of alternatives.