BU288 Chapter Notes - Chapter 12: Delta Hotels, Organizational Commitment, Enes Kanter
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What is power: the capacity to influence others who are in a state of. Power does not imply a poor relationship. Power can flow in any direction in an organization. Power applies to both individuals and groups based. Expert possess information or expertise; earned respect (kathy in our case how. Referent based on liking; role models would you reduce her power?) (desire to emulate another) The bases of individual power: typically, power is based on one"s position or resources. Legitimate power: derived from a person"s position or job in an organization. Sometimes called (cid:498)authority(cid:499); we have been socialized to except its influence. High power distance cultures (i. e. , those who accept an unequal distribution of power) = more likely to comply with legitimate power. (ex- mexico vs. Reward power: derived form ability to provide positive outcomes and prevent negative outcomes. Coercive power derived from the use of punishment and threat. Can support legitimate power (emotional side effects = problematic)
