BU288 Chapter Notes - Chapter 13: Contingency Theory, Transformational Leadership, Trait Theory
Document Summary
A process that occurs when one person, group or organizational subunit frustrates the goal attainment of another (interdependence leads to conflict) Group identification, interdependence, culture, ambiguity, scare resource. Group identification: you feel belonging to one type over another. Sets up us vs. them mentality particularly when theres other factors like resource constrains. You don"t get into conflict that people don"t influence you (interdependence) other peoples outcomes predict yours responds why conflict arises. Culture causes conflict because there are different way to solve problems, different values. Ambiguity when there is a lack of clarity, scarce resources splitting a pie/ Long answer: how does this scenario fit into group identification, interdependence, culture, ambiguity, scare resources. Ambiguity: no clear way to resolve it or what process should be. Relationship: interpersonal tensions among individuals that have to do with their relationship per se, not the task at hand personality, one on one relationships are poor quality (not getting along with your boss)
