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Chapter 7

Chapter 7 - Group and Teamwork.docx

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Wilfrid Laurier University
Marc Hurwitz

CHAPTER 7WEEK 41CHAPTER7GROUPSANDTEAMWORKWHAT IS A GROUPConsists of two or more people interacting interdependently to achieve a common goal Interaction is the most basic aspect of a groupit suggests who is in the group and who is not Group memberships are very important for two reasons1Exert of tremendous influence on usThey are social mechanism by which we acquire many beliefs values attitudes and behaviors 2Provide a context in which we are able to exert influence on others Standard Teams Colocated Single leader in charge of process roles work assignments appraisalsLongterm membershipConsistent set of tasks goalsFormal work groups are groups that organizations establish to facilitate the achievement of organization goals They are intentionally designed to channel individual effort in an appropriate direction The most common formal group consists a manager and the employees who report to that manageror a production manager and the six shift supervisors who report to him or her Task forces and project teams are temporary groups that meet to achieve particular goals or to solve particular problemsCommittees are usually permanent groups that handle recurrent assignments outside the usual work group structures Informal groups are groups that emerge naturally in response to the common interests of organizational members Brainstorming lecture Defer judgment Build on ideas Seek wild ideas Go for quantityNominal Group Technique Works better for simple or very complex problems Naturally allows time for reflection and more introverted members Can be done with any size group almost oBest in groups of 36 incubation start with brain writing use skilled facilitator or have experienced group members dont ask for good solutions oIf not well managed there are productivity losses from social loafing drive attention social anxiety and the sucker effectoHas many other benefits including org memory skill variety status action attitude improvements positive with clients oGood for problems requiring moderate complexity or crossdiscipline knowledge 2CHAPTER 7WEEK 4Benefits of groupsTime Resource poolingdiverse skills and ideas Possible dysfunctional group processes Synergybuild on othersDominant Easier implementationgreater understanding Over conformity of decision and acceptance Diffusion of responsibility Costs of groups
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