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Textbook Notes for BU354 at Wilfrid Laurier University (WLU)

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HR Final Exam Chapter Notes - 1,2,4-8,10,12-17

OC1599253 Page
1 Nov 2011
184
Chapter 1 the strategic role of human resources management. Human capital - the knowledge, education, training, skills, and expertise of an organizatio
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WLUBU354Peter FisherFall

BU354 Chapter Notes - Chapter 3: Nominal Group Technique, Enhanced Service, Headcount

OC11103809 Page
17 Sep 2018
0
In order to be successful in the long run and fulfill your goals (strategy), must plan for a series of short run events. In large organizations, even 1
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WLUBU354John CoffeySummer

BU354 Chapter Notes - Chapter 13: Strike Under, Union Shop, Absenteeism

OC50510719 Page
22 Aug 2018
0
Unions are frequently caused by some management action or inaction that workers perceive as unfair or unjust. Once a union is organized, it becomes the
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WLUBU354Peter FisherFall

BU354 Chapter Notes - Chapter 4: Canadian Human Rights Act, Protected Group, Canadian Human Rights Commission

OC11103806 Page
22 Sep 2018
0
If not, there will be loss of government contracts, poor pr, and lawsuits: must still pursue traditional roles of obtaining, maintaining and retaining
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WLUBU354John CoffeySummer

BU354 Chapter Notes - Chapter 1: Organizational Culture, Human Resource Management, Walmart

OC5051073 Page
22 Aug 2018
0
Organizations: bodies that bring people together in a co-ordinated manner to accomplish goals or objectives that couldn"t be accomplished individually.
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WLUBU354Peter FisherFall

BU354 Chapter Notes - Chapter 11: Hierarchical Organization, Job Satisfaction, Organizational Culture

OC11103806 Page
21 Nov 2018
0
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WLUBU354Peter FisherFall

BU354 Chapter Notes - Chapter 1: Bargaining Unit, Management System, W. M. Keck Observatory

OC11103805 Page
14 Sep 2018
0
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WLUBU354Peter FisherFall

BU354 Chapter Notes - Chapter 2: W. M. Keck Observatory, Job Analysis, The Sequence

OC11103805 Page
15 Sep 2018
0
Job analysis: systematic study of a job to discover its specifications, skill requirements, and so on, for wage-setting, recruitment, training, or job-
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WLUBU354Peter FisherFall

BU354 Chapter Notes - Chapter 8: Balanced Scorecard, Performance Appraisal, Organizational Learning

OC11103808 Page
27 Oct 2018
0
Call centre supervisor must observe the following in each employee: use of company procedures and guidelines, phone manners, accuracy. Input into syste
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WLUBU354Peter FisherFall

BU354 Chapter Notes - Chapter 7: Diversity Training, Job Performance, Learning Organization

OC11103809 Page
11 Oct 2018
0
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WLUBU354Peter FisherFall

BU354 Chapter Notes - Chapter 5: Organizational Culture, Applicant Tracking System, Headhunting

OC11103807 Page
29 Sep 2018
0
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WLUBU354Peter FisherFall

BU354 Chapter Notes - Chapter 10: Canada Pension Plan, Pension, Unemployment Benefits

OC11103804 Page
7 Dec 2018
0
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