ADMS 1000 Chapter Notes - Chapter 3: Mary Parker Follett, Human Relations Movement, Chester Barnard

• School: York University
• Department: Administrative Studies
• Course: ADMS 1000
• Professor: Len Karakowsky

Document Summary

Management incorporates a number of skills/ competencies. There are 2 main schools of management thought: classical & behavioural. Recognize important themes in contemporary management practice: employee rights and equity issues. Managing includes the process of planning, organization, leading and controlling organizational resources in the effort to achieve organizational goals. Planning formulating strategy to achieve organizational goals. Organizing designing work activities, assignment of tasks & authority. Leading guiding and motivating employee, communicating ideas. Controlling conflict and problem resolution, assessing progress & maintaining standards. Interpersonal roles developing relationships 3 categories of interpersonal roles: Figurehead- no real authority; e. g. the queen. Liaison a connector for relationships outside organization. Informational roles managing info - 3 specific categories include: Manager as a monitor monitor internal & external environ. of organization to gather useful info. Manager as a disseminator sharing info. Manager as a spokesperson same as liaison, communicate info to other areas. Entrepreneur develop and initiate new projects [ex.