ADMS 1000 Chapter Notes - Chapter 3: Mary Parker Follett, Morale, Elton Mayo

• School: York University
• Department: Administrative Studies
• Course: ADMS 1000
• Professor: Len Karakowsky

Document Summary

The company tries to adress and acknowledge social needs . The fact that management shows attention to the employees and recognizes their needs is an effective way of management. The workplace is a social system and must be treated and such is evident from the fact that kicking horse offers a lot of social outings. Management considers employees as key to their success and treats them as success. Managers communicate with employees and gather information from those who work closest with the product - there is an ongoing system of communication that is an exchange of information. Perspectives (1950s present: management should be more about motivating employees than controlling them. Chapter 3 managing the workforce commited to kicking horse and motivatec to help the company succeed. To attract the best people they offer an above average benefit package that includes competitive wage (compared to other coffee retailers) Motivating the workers via tying pay to performance.