ADMS 1000 Chapter 3: ADMS 1000 midterm review chapter 3

• School: York University
• Department: Administrative Studies
• Course: ADMS 1000
• Professor: All

Document Summary

Chapter 3 managing the workforce: describe the types of roles managers play within organizations. Top management: ceo, president, vice president managers, deans supervisors. Management: the process of administering and coordinating resources effectively and efficiently in an effort to achieve the organization"s goal. The functions of management: planning; organizing; leading; controlling. Efficiency: using the fewest inputs to produce a given level of output. (often refers to planning and controlling resources effectively) Effectiveness: the pursuit and achievement of goals that are appropriate for an organization. Interpersonal roles: managerial tasks that arise from the manager"s formal authority base and involve relationships with either other organizational members or external parties. Informational roles: the importance of managers as communication sources for the organization-whether this involves gathering or giving out important information to other organizational members or to parties outside the organization. Decisional roles: managers must process information and act as decision makers. Negotiator: identify the underlying philosophies of management within the classical school of thought.