ADMS 2320 Chapter Notes - Chapter 10: Group Cohesiveness
30 Apr 2018
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ADMS 2320 Chapter 10 Notes – Summary
Introduction
• Briefly review how stimulating conflict can provide benefits to the organization
• Conflict is a means by which to bring about radical change.
• It’s a effetie deie hih aageet a drastiall hage the eistig poer
structure, current interaction patterns, and entrenched attitudes.
• If there is no conflict, it means the real problems are not being addressed.
• Conflict facilitates group cohesiveness.
• While conflict increases hostility between groups, external threats tend to cause a group
to pull together as a unit.
• Conflict with another group brings together those within each group.
• Such intragroup cohesion is a critical resource that groups draw on in good and
especially in bad times.
• Conflict improves group and organizational effectiveness.
• Groups or organizations devoid of conflict are likely to suffer from apathy, stagnation,
groupthink, and other debilitating diseases.
• In fact, more organizations probably fail because they have too little conflict, not
because they have too much.
• Stagnation is the biggest threat to organizations, but since it occurs slowly, its ill effects
ofte go uotied util it’s too late.
• Conflict can break complacency—although ost of us do’t like oflit, it’s ofte the
last best hope of saving an organization.
• Conflict brings about a slightly higher, more constructive level of tension.
• Constructive levels of tension enhance the chances of solving the conflicts in a way
satisfactory to all parties concerned.
• When the level of tension is very low, the parties may not be sufficiently motivated to
do something about a conflict.
• It may be true that conflict is an inherent part of any group or organization.
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