Chapter 12: Safety & Health
Occupational Injury: any cut, fracture, sprain or amputation resulting from a
workplace accident
Workers involvement in the accident can be direct or the worker can be
near enough to be injured
Occupational Illness: any abnormal condition or disorder, other than one
resulting from an occupational injury, caused by exposure to environment factors
associated with employment
Inhaling, absorbing, ingesting or direct contacting illness
o Injured workers can receive cash payout: if disability is permanent
o Wage loss payments: if worker can no longer earn the same amounts of money
o Unlimited medical aid, rehab (social, physical or psychological)
Industrial Disease: is a disease resulting from exposure to a substance relating to
a particular process, trade or occupation in industry
o HR department coordinates the safety communication and training program,
maintains safety records and works closely with managers and supervisors to
make the program a success
o Role of the Supervisors: responsibility is to communicate to an employee the
need to work safely. Must observe employees at work and reinforce safe
practices.
o Proactive Safety Training Programs:
first aid, defensive driving accident prevention techniques, hazardous
materials, emergency procedures
employees can offer valuable ideas regarding specific and health topics to
cover instructional methods and proper teaching techniques
Workplace Violence:
threatening behaviour - shaking fists, throwing objects
verbal or written threats
harassment-behaviour that demeans, embarrasses, humiliates
verbal abuse-swearing, insults, condescending language
physical attacks -hitting, shoving, pushing, kicking
Characteristics that puts workers at Risk for Aggression and violence in the
Workplace:
making decisions that influence other people’s lives
interacting with the public working nights/alone
Reducing Violence in the Workplace:
commitment to prevent violence
reduce potential violence
develop policies
provide training
evaluate program effectiveness
Bullying:
threat to professional status
public humiliation, accusations about lack of effort
threat to personal status
offensive remarks, name calling, devalue in age, insults
Isolation
Physical/social exclusion, preventing access to opportunities
Unrealistic workload
Impossible tasks and deadlines, unnecessary interruptions
Destabilization
Removal of responsibilities, failure to give credit, meaningless tasks
Unwanted physical contact
Depression: negative emotional state marked by feelings of low spirits,
gloominess, sadness and loss of pleasure in ordinary activities.
Affects performance-cognitive, motivational and behavioural deficits
Stress: any demand on the individual that requires coping behaviours by
physical, mental and emotional factors
Eustress: Positive stress that ac
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