HRM 3422 Chapter Notes - Chapter 11: Job Enrichment, Closed Shop, Job Satisfaction

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Staffing: recruitment: unionized employers often use fewer recruitment techniques e. g. newspaper ads, agencies, referrals etc. Union firms use more formal job posting methods e. g. internal recruitment b/c of closed shop clauses and job posting procedures in the collective agreement. These clauses li(cid:373)it e(cid:373)plo(cid:455)er"s a(cid:271)ilit(cid:455) to re(cid:272)ruit e(cid:454)ter(cid:374)all(cid:455: selection: unionized firms are more likely to hire from within vs. externally and have probationary periods, deselection/termination: collective agreements contain detailed layoff and bumping procedures. Unions seek to minimize management flexibility e. g. job rotation, job enrichment etc. Training and development: unionized workers receive more training than non-union workers. Performance appraisal: unionized firms are less likely to have a formal appraisal system compared to non-union firms. Job evaluation and job analysis: unionized firms are as likely as non-union firms to use objective methods. Unionize firms are less likely to use a subjective ranking of jobs.

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