HRM 3422 Chapter Notes - Chapter 12: Animal Welfare, Organizational Culture

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HRM 3422 Chapter 12 Notes Summary
Introduction
Other Issues Raised by the Task Force
The Maple Leaf Zoo was sued by an employee under whistleblower protection
legislation.
The employee was demoted and harassed after she complained to government officials
about unsafe conditions at the zoo.
Eeryody kid of leared soethig fro that, said Dr. Corall.
Aial elfare oes first, he said.
Zoo eteriarias are really the ones who are in charge of that.
Veterinarians tend to champion those causes because that is what they are expected to
do.
You have different perspectives and opinions on those things, but the key is to sit down
ith all the folks.
He added, Zoos are complicated organisms and organizations.
Ope ouiatio a iproe the situatio, hoeer.
Durig its presetatio, the Citizes Task Fore idetified a uer of other issues of
concern, and they briefly reviewed these for council.
Organizational culture. The task force found that lack of trust was a big issue among
staff.
They also foud a ulture of fear ad oted that ee though retaliatio as ofte
subtle, it was definitely there. In particular, keepers were afraid to admit actions or
mistakes, even when immunity was offered.
The task force expressed concern that many of the zookeepers were too focused on
their o speifi jo duties ad did ot see or support the ig piture of the zoo as
both a wildlife conservation facility ad a usiess.
Relationship among curators, veterinarians, and zookeepers.
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