COMMERCE 1BA3 Lecture Notes - Social Exchange Theory, Organizational Conflict, Buck Passing

• School: McMaster University
• Department: Commerce
• Course: COMMERCE 1BA3
• Professor: Teal Mc Ateer

Document Summary

Power the capacity to influence others who are in a state of dependence. Power is seen as social exchange (based on social exchange theory) Stage 1: resource dependence comes when individuals need something that another individual possess. Stage 2: power or influence occurs when person with the need takes possession of it in exchange for something. ***five bases (types) of individual power, first 3 are structural and last 2 are personal power. Can be anyone in the organization, from janitor to president: expert power: power derived from having special information or expertise that is valued by an organization. Resistance more short term while commitment is long term. Rosa beth moss kanter: do the right things, and cultivate the right people . Extraordinary activities: doing well in an unusual or non-routine task. Visible activities: having everyone see your hard work, not hidden.