BSM 200 Lecture Notes - Lecture 9: Switching Barriers, Total Quality Management, Six Sigma

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Effectiveness versus efficiency: efficiency: producing output or achieving a goal at the lowest cost, effectiveness: completing tasks and producing products that create the greatest value (valuable) How do you ensure quality: garbage in, garbage out, inputs have to be good! The raw materials and those working with these materials have to be good. !2: skills that labourers will provide, making sure amenities are included, local laws and the political environment. Offshoring: low-wage labour is a key reason firms focus overseas, be near key resources or markets, key to balance advantages with drawbacks: Offshoring means the resources are still yours (employees, facilities, etc. ) Critical path method (cpm) for university arena project. Replacing human operations and control of machinery and equipment with some form of programmed control: once you"ve automated, you cannot switch back, robot: a programmable machine that is capable of manipulating materials in order to perform tasks.

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