GMS 200 Lecture Notes - Lecture 5: Respect Diversity, Scientific Management, Goal Setting

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Deborahde Lange

Document Summary

There will be no slacking or bending of rules: unity of command- each employee should have one, and one, manager, unity of direction- the leader generates a single plan, and all play their part in executing that plan. Bureaucratic organization: bureaucracy- is a rational and efficient form of organization founded on logic, order, and legitimate authority, characteristics of bureaucratic organizations include the following: Follett"s organizations as communities: managers and workers should labour in harmony, without one party dominating the other and with the freedom to talk over and truly. The hawthorne studies: was identified as a tendency of people who are singled out for special attention to perform as anticipated merely because of expectations created by the situation. Maslow"s theory of human needs: managers need to help workers satisfy their important needs at work to achieve productivity, a need is a physiological or psychological deficiency that a person feels compelled to satisfy, needs are.