GMS 200 Lecture Notes - Lecture 2: Morale, Henri Fayol, Division Of Labour

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Omidjadid

Document Summary

Figure 2. 1 major branches in the classical approach to management: * be able to work in groups and understand each other), Impersonality: rulers and procedures are impartially and uniform applied, with no one receiving preferential treatment, careers based on merit, workers are selected and promoted on ability, competency and performance and mangers are career employees of the organization. Possible disadvantages of bureaucracy: excessive paperwork or red tape , slowness in handling problems, rigidity in the face of shifting needs, resistance to change, employee apathy. Managers will better understand the human aspect to workers and treat employees as important assets. Maslow"s theory of human needs: deficit principle, a satisfied need is not a motivator of behavior, progression principle, a need becomes a motivator once the preceding lower-level need is satisfied, both principles cease to operate at self-actualization level. Mcgregor"s theory x assumes that workers: dislike work, lack ambition, are irresponsible, resist change, prefer to be led.