GMS 200 Lecture Notes - Lecture 2: Scientific Management, Learning Organization, Theory X And Theory Y
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Classical management approaches: (classical approach people are rational/optimize work that is primarily driven by economic concerns: scientific management, administrative principles, bureaucratic organization. Principal objective of management should be to secure maximum prosperity for the employer, coupled with the maximum prosperity for the employee . Noticed workers did jobs their own way w/o uniform specifications: which lowered efficiency and underperformed results. This would be fixed if they were taught properly. Concept: time study which analyzes motions and tasks for the job. Links requirements for training for workers/support from supervisors (proper direction and work assistance) Motion study: science of reducing a job or task to its basic physical motion. Advances: job simplifications, work standards and incentive wages plans. Therefore scientific management: emphasizes careful selection and training of workers and supervisory support. Views proper management of organizations and of the people within then. Bureaucracy rational and efficient form of organization founded on logic, order and legitimate authority.