MHR 733 Lecture 2: MHR 733 NOTES-L2
28 Apr 2016
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Document Summary
An itch, pressure point or something that causes managers to notice it. The itch is often presented as a solution by the manager; as a training need; e. g. nisha needs a communications course . Support from stakeholders who have a vested interest in the needs analysis process and outcomes. Step four: data collection: organization, task, person. Determine if training and development is necessary to bridge those gaps. Develop measures to evaluate the effectiveness of the training. Needs analysis sources: employees and managers, subject-matter experts, professional shoppers, computer-based analysis. There are many methods and techniques for conducting a needs analysis: observation, questionnaires, key consultation, print media. Interviews: group discussion, tests, records & reports, work samples. Study of the entire organization including its strategy, environment, resources, and context: the environment. Training priorities and content respond to: new technologies, new competitors, shifts in demography, economic factors (globalization) Employees" receptivity to being trained shifts in tandem: resource analysis.
