MHR 733 Study Guide - Midterm Guide: Andragogy, Step One, Motivation

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Document Summary

Training & development (week 1): chapter one (pgs. The process of establishing performance goals and designing interventions and programs to develop employees and improve their performance. Performance goals feedback performance evaluation= employee development. Training: formal and planned efforts to help employees acquire knowledge, skills, and abilities to improve performance in their current job. Development: formal and planned efforts to help employees acquire knowledge, skills, and abilities required to perform future job responsibilities. Human resource development (hrd): systematic and planned activities that are designed by an organization to provide employees with opportunities to learn necessary skills to meet current and future job demands. Benefits to society: educated and skilled population, economy and standard of living. The environmental context: global competition, technology, the labour market change. The organizational context: strategy, structure, culture. A rational and scientific model of the training and development process that consists of a needs analysis, training design and delivery, and training evaluation.