ITM 102 Lecture Notes - Lecture 9: General Ledger, Accounts Payable, Order Processing

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Enterprise systems: suite of integrated software modules and a common central database, the database collects data from many different divisions and departments in a firm and from a large number of business processes. Information collected from one process can be accessed and used by other processes in the firm. Enterprise software: built around thousands of predefined business processes that reflect best practices, finance/accounting, human resources, general ledger, accounts payable, etc, personnel administration, payroll, etc, manufacturing/production, purchasing, shipping, etc, sales/marketing, order processing, billing, sales planning, etc. To implement, firms must: select functions of system they wish to use, map business processes to software processes. Business value of enterprise systems: a more uniform organization, more efficient operations and customer-driven business processes, firm-wide information for improved decision making. The supply chain: processes for, procuring raw materials, distributing the finished products to customers transforming these materials into intermediate and finished products,

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