MHR 405 Lecture Notes - Lecture 10: Reinforcement, Social Capital, Assertiveness
22 Mar 2019
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Legitimate power: power derived from a person"s position or job in an organization. Works because people perceive a formal obligation or have been socialized to accept its influence. Gives the power holders the right to ask for a range of behaviours that fall within the zone of indifference. Legitimate power through information control is especially potent. Reward power: derived from the ability to control the allocation of rewards values by others and prevent/remove negative sanctions. Coercive power: derived from the ability to use threat and punishment (via coercion) Note: generally ineffective and can provoke a great deal of employee resistance! Expert power:derived from having special knowledge or skills that are valued by the organization. Example: perceived ability to manage uncertainties in the organization"s environment. Referent power: derived from being liked and respected by others. Like person and like doing things for them. Stems from identification with the power holder. Associated with charisma:quality to help draw others 2 u.
